
4th Public Sector Executive Assistant Congress | Canberra
April 11, 2019| Katrena Friel
Dealing and working with different personalities
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Understanding and working with different personalities
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Respecting individuals with different working styles
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Building interpersonal skills and learn to respond to difficult situations
TO FIND OUT MORE ABOUT THE FULL PROGRAM, VISIT:

How to Become an Expert in your Field of Excellence
April 11, 2019| Katrena Friel
Discover the 10 Secrets to being a Superstar EA and bring out your potential to be seen, step up and be more productive in a sea of distractions and non-strategic to do lists.
Based on Katrena’s 15 years of insights through training more EAs than anyone else in the world, this workshop has been specifically customised to target the challenges faced by EAs in their career.
You will be able to discover your true power as an organisational strategic partner rather than a transactional resource that is easily replaced.
This highly engaging and fully Interactive session will enable you to:
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Learn how to leverage your Strengths
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Uncover your specific Challenges and what to do about them
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Understand what has been holding you back all along from true success
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Learn how to release the four main EA Psychological Problems from your Mindset
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Be one step ahead and bring the most strategic value to your executive, your team, your department and your company.
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Become more Strategic in your Thinking
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Build your confidence, assertiveness while eliminating perfectionism dis-ease and step up and claim your expert status.
TO FIND OUT MORE ABOUT THIS 3 HOUR WORKSHOP, VISIT:
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Katrena Friel
Australia's Leading Success Coach for Intrepreneurs
Katrena Friel is one of the brightest minds in training, coaching and corporate consulting today.
She incorporates three key aspects, one being life-transforming skills, training and professional development programs as well as professional coaching and mentoring.
For over 25 years, Katrena has worked in most industries, specialising in leadership management development.
Her sound knowledge of business, plus her ability to put ideas into action through planning, training and development ensures her clients success.
She has contributed to the success of thousands of companies, consulted to hundreds of CEOs and senior management teams and guided tens of thousands of EAs, inspiring them to their next level of development.
7 Secrets to Career Success
March 28, 2019 | Katrena Friel

Refresh our Leadership Performance as an Entrepreneur
July 1, 2018 | Katrena Friel
LISTEN TO THE PODCAST:
Katrena Friel, the CEO at Refresh your Thinking that provides training and coaching for entrepreneurs with her world renowned signature program a 2-day Leadership Management Masterclass again joins Enterprise Radio.
This episode of Enterprise Radio is working in conjunction the Leadership Channel.
Listen to host Eric Dye & guest Katrena Friel discuss the following:
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How do you recommend we Refresh our Leadership Performance as an Entrepreneur these days?
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What do we need to do to develop High Performing Self Managing Teams?
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Why do Entrepreneurs struggle with the “staff issue” or as you call it the “People Piece”?
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As a Leader, CEO, Founder, Director, Manager or whatever we call ourselves, how is leadership different from management?
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What is your number one tip for Entrepreneurs to remember about engagement and keeping staff focused, motivated, productive and happy to come into work every day to perform their role?
As an entrepreneur, you are constantly seeking to increase sales, lift customer service levels, improve your people skills, achieve increased productivity, reduce staff turnover and effectively manage change, then take a listen to Katrena Friel who will be talking about how to achieve your objectives, while balancing retention and engagement as you continue to build your team.
Katrena has been supporting Creative Thought Leaders to fulfil their vision and build outstanding teams, with pragmatic skills that have a long-lasting impact. Katrena develops a true strategic partnership with her clients to invigorate and refresh you and your team ensuring you resolve conflict easily and make sure your teams bring out the best in each other through fresh leadership management skills that create sustainable results for your business.
Katrena Friel from Refresh your Thinking is your answer. She delivers innovative and powerful programs that allow you and your teams to walk away with absolute clarity about the future.
Katrena is an expert with over 30 years of experience in understanding people and what makes them tick. She ensures your teams will be self-motivated, self-managing and high performing.
So, if you want to be INSPIRED, ALIGNED and ACTIVATED, then listen in to Katrena and Refresh your Thinking.
Website: www.refreshyourthinking.com.au
Social Media Links:
Facebook: https://www.facebook.com/RefreshyourThinking
Twitter: https://twitter.com/ActivatedLife
Katrena is an international keynote speaker, fully qualified award winning corporate trainer and author, therapist, facilitator, executive coach, delivering individual sessions around the world.
She incorporates three key aspects, one being life-transforming skills, training and professional development programs as well as executive coaching and mentoring.
She specialises in people development.
Her sound knowledge of business, plus her ability to put ideas into action through planning, training and development ensures her client's success.
Katrena's life purpose is to cultivate solutions that develop creativity, leadership and communication skills for a leap frog effect in people's lives.

Becoming the Expert Podcast
March 13, 2017 | Katrena Friel
LISTEN TO THE PODCAST:
Becoming the Expert in your field of Excellence
May 13, 2017 | Katrena Friel
LISTEN TO THE PODCAST:
How writing a series of books improves your visibility
March 13, 2017 | Katrena Friel
LISTEN TO THE PODCAST:
What Managers Hate About Themselves
January 28, 2016 | Katrena Friel