REFRESH YOUR SALES
Leadership in Sales MASTERCLASS
Develop High Performing
Success Metrics for Sales Excellence
Practical and Pragmatic Insights for Sales Excellence
Measure, Analyse, Improvement Experience
Easy-to-use Tips and Tools
Highly Engaging and Fully Interactive
Our Philosophy of Sales Excellence
Sales People must understand the Psychology of Selling
Sales People must move from a beggar of sales to an educator
Sales People must learn how to position themselves as the expert in their field of excellence
Improve Close Rate
Boost Sales Productivity
Eliminate Time Wasters
Win more Business
Who Should Attend
All those in sales who need to increase their efficiency and effectiveness so they can reach their targets more easily and effortlessly. This learning experience is designed for all sales people from early career to highly experienced and its aim is to refresh their thinking so we can improve results. Our aim is to set them up for professional success beyond the sales budget. We know, sales people want to be a huge success, as an organisation need to equip them with every tool for success and that includes mindset shifts, exploring limiting beliefs, psychology of the buyer and how to creatively connect each deal through the window of opportunity, so that every deal is a win, win, win, win.
WIN for the company
WIN for the client
WIN for the sales professional
WIN for the end user
Analysis – Strengths, Challenges, Opportunities, Threats
Discover the “Balls in the Air” Philosophy for maximum results
Understand the “Beggar to Expert” Philosophy
Discover the “Follow up to Feedback” Philosophy
Learn the “Who Cares” Philosophy
Learn how to “move the goal posts” Strategy
Learn the “move the market” Strategy
Uncover how to be a Thought Leader in your field of Excellence
Learn how to choose the right medium of communication instead of just using your personal preference
Learn the Do’s and Don’ts of sales today
Learn how to “add value” to your client’s day
Understand where you fit on the “Importance Continuum”
Going beyond the “People Pleaser”
Learn the importance of your Personal Brand and what it currently is saying about you
Understanding your role and responsibilities as the Expert
Guidelines to remember throughout the Relationship Cycle
Meeting your Responsibilities as a Thought Leader in your Industry
The Golden Rules of Excellence
How to speak their language and present information in the client’s preferred style
The importance of understanding where your energy currently goes, giving you back 40% of your time.
Learn the Influence Framework, giving you 8 Expressive and 8 Receptive Influence Tactics and Behaviours
Uncover your Behavioural Style and learn how to access full breadth of behaviour instead of just your preferred style.
Design your own Personal Development Strategy moving forward after the learning event.
Full Day $450 per person (minimum of 10 participants) + GST
Each participant will receive a FREE Sales Coaching Session (Valued at $562.50)
Each participant will receive a FREE Award Winning Sales Book, written by Katrena Friel (Valued at $20)
2 Day Workshop $965 per person + GST
About Katrena Friel
Katrena Friel is one of the brightest minds in training, coaching and corporate consulting today.
She incorporates three key aspects, one being life-transforming skills, training and professional development programs as well as professional coaching and mentoring.
For over 25 years, Katrena has worked in most industries, specialising in leadership management development. Her sound knowledge of business, plus her ability to put ideas into action through planning, training and development ensures her clients success.
She has contributed to the success of thousands of companies, consulted to hundreds of entrepreneurs and guided tens of thousands of people inspiring them to their next level of development.
She holds formal qualifications in Training, Business, Management, Advertising, PR and Marketing and is a Master Practitioner and Trainer the Trainer of NLP (Neuro Linguistic Programming).
Katrena's life purpose is to develop solutions that develop creativity, leadership and communication skills for a leap frog effect in people's lives.
Specialties include Sales Training with a refreshing approach, focused around transitioning individuals, teams, and organisations to a desired future state through executive coaching and mentoring, professional development workshops incorporating self assessments and diagnostic analysis.
About Refresh your Thinking
At Refresh we support Creative, Courageous Thought Leaders to fulfil their vision and build outstanding teams. Katrena delivers innovative and powerful programs that allows staff to instantly walk away with absolute clarity on what they need, to guarantee their future success in their chosen field. Katrena is an expert with over 25 years of experience in understanding people and what makes them tick. So if you want to be INSPIRED, ALIGNED and ACTIVATED, then Refresh your Thinking with Katrena Friel.
Testimonials for Katrena Friel
“This was by far the best professional development course I have ever done.”
“Well, what can I say – The pleasure was all mine. I always had my transformer plugged in but you just turned the power on and gave me a good jolt of 240 volts. I love it.”
"It was a great day all around and you brought the X-factor"
"Katrena is one of the best communicators, straight forward, adaptive trainers I have come across."
"Very grounding and really charged my batteries."
"I thought Katrena was fabulous."
"Thank you it was brilliant."
“Katrena is a dynamic and experienced consultant and facilitator, with whom I have had the privilege to work with on several occasions in recent years. Katrena's skills are many; she is a superb facilitator, an honest and incisive consultant, a highly effective business and life coach and a successful entrepreneur. Should the chance present to work with Katrena again, I would seize it immediately. I can only recommend Katrena in the highest possible terms.”
“Katrena helped to inform cultural change and develop a high performing team. This included working with individuals and teams while guiding management to recognise and unlock the potential of the team.”
“Katrena is one of the most inspirational people I have ever met, she is always bursting with energy and always has a new idea on how to 'take something to the next level'. I started training with Katrena, she truly tailors the course to relate to you which is what has made me gain so much out of it. Katrena is a savvy business woman who I would turn to for advice and will definitely keep in touch with. I truly admire and look up to her - a true inspiration!”
“Katrena has inspired me and continues to do so every time I work with her. Her enthusiasm and extraordinary zeal with everything she does, leaves an indelible footprint on all her projects. Katrena has an amazing depth of knowledge and is an incredible and passionate trainer and teacher. I would recommend Katrena without hesitation; she displays unwavering integrity, creativity and foresight. I look forward to working with her in the future.”
"Thanks again for providing a comprehensive and innovative training course that enabled me to see how I can continue to learn and grow within my career."
"THANK YOU SO MUCH Katrena for a fantastic, empowering session. Professionally and personally it was very uplifting and I thoroughly enjoyed it. I felt like I was having afternoon tea connecting with Deepak Chopra. Well done and hope one day our paths will cross again."
"Just wanted to say thanks for the couple of days last week. It was great to freely discuss a range of ideas and I certainly came away with some interesting ideas and new concepts. It was a very interesting and worthwhile experience."
"Working with Katrena as a trainer, coach and mentor, it didn't take long to identify that she knows more about me than I do! She has an understanding of how I think, easily perceives what I'm feeling and generally how I will react to most situations. She is engaging, with a warm, generous heart and a witty sense of humour. Her ability to identify with every kind of person creates a unique sense of comfort and ease for those around her."
"Katrena is a truly great and gifted person....she has and exhibits all of the attributes that go into being successful in whatever she is involved in. She is a warm and compassionate person, she is both funny and articulate and I always found that she is a pleasure to be around. She works extremely hard to over achieve and she would make a valuable contribution to any organisation, group or team that values its people."
"I have been trying to find exactly the right words to cover how meaningful, relevant, amazing and unique the session together was but I finally gave up on waiting to produce the perfect response and decided to email you. Maybe thank you sums it up for now. But as the days passed this week, and work got so busy and the time out from training seemed a world away, many of the issues and situations we covered are still coming back to me. I feel privileged to have had the session with you."
"Thank you. All the information is sinking in and I can already notice a difference in my approach to everything!"
"I had an awesome and life changing experience! Met lovely people, all so different and strong, bright, intelligent and so inspiring...thank you Katrena once again, you are simply awesome!"
"Katrena is AMAZING!! Trainer SPECTACULAR! To become better at who you are in what you do, it is essential to understand how to self analyse and then build from it. The tools Katrena provided were so valuable and clear, walked away feeling inspired and energised!"
"Best training ever"
"Perfect and aligned to my values"
"Katrena knows exactly how to pace her courses to suit all participants"
"Thank you Katrena, your course surpasses all expectations, and I leave here not only professionally empowered but personally empowered"
“Fantastic - I would definitely sign up for another course if she was the trainer - uplifting and most informative on ways for us all to achieve success.”
“What an amazing lady !!!! LOVED every minute of it. I would be happy to sit all day and listen to Katrena.”
“Katrena was by far the highlight. She was a breath of fresh air and had me enticed with her presenting skills and the information she was able to provide. She is definitely a master at what she does. I am so happy to have been able to meet her.”
"The workshop is an experience I will remember. No matter what stage of your journey you are on, you will gain insights from your peers and be challenged by your facilitator. I came away feeling rejuvenated and inspired to continue my amazing career. The depth of the tool kit you take away is as much as you desire."
"Fluid and open to conversational changes, while still getting through content. Intermingling through breaks is a great way to forge connections and adds value to the content. Perfect for self awareness, increasing self belief/confidence and understanding business acumen."
"Flowed evenly and never felt overwhelmed. There was time left to reflect and review the day. Loved how everything tied together and all clicked into place."
"Very good pace was kept. I was alert and interested at all times. I learnt a lot. Very interesting and I am eager to try my new skills and knowledge."
"I didn’t want to leave. Great flow. I have learnt so much."
"I thought it was really well paced. We all had time to share, contribute and discuss, while taking in a lot of insights. There is time to get to know each other and time to absorb and then time to revisit and question. This will allow me to progress in my relationships in and out of work. This has opened my eyes to the possibilities and opportunities available to me in my life. I am feeling inspired and encouraged about my future. I can’t wait to start achieving my goals and I am now getting that tingly feeling when I realise what I am capable of. Thank you for this experience. I feel really privileged to have been here."
"Structure of the whole program was well paced and engaging."
"Great to have the workbook and lots of interaction. I now have a clear understanding on my direction and implementation of what matters to me and my work environment."
"Great learning experience. I am excited to get back to work and demonstrate what I have learned. I have a new outlook on work and life."
"Very valuable! You don’t learn this stuff at uni or school. This is about business relationships and how to manage those and be present."
"Perfect amount of time dedicated to each topic and involved us, with no distractions or anything drawn out. Everything was completely relevant and showed me very practical ways of how to add more value."
"So interesting and rewarding. You can use this, even in our every day life."
"I feel more assertive and confident that I can make a better contribution. I am going to speak up more and not be afraid to ask a question."
"I enjoyed the open forum structure. I got involved more than I thought I would. This is great. I will take a new outlook on the way I do things."